Last Updated: January 1, 2026
Our Commitment
Heflin Transportation is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to as many users as possible.
Accessibility Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML: We use proper HTML elements to structure content meaningfully
- Alt Text: All images include descriptive alternative text
- Keyboard Navigation: The website can be fully navigated using a keyboard
- Focus Indicators: Visible focus indicators for all interactive elements
- Color Contrast: We maintain sufficient color contrast ratios for readability
- Skip Navigation: A skip link allows users to bypass navigation and go directly to main content
- ARIA Labels: Appropriate ARIA labels for screen readers
- Responsive Design: The website adapts to various screen sizes and devices
- Form Labels: All form fields have associated labels
- Error Identification: Clear error messages for form validation
Assistive Technology Compatibility
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Known Accessibility Issues
We are actively working to address any accessibility issues. Currently, we are aware of the following areas that may present challenges:
- Some third-party embedded content (Google Maps) may not be fully accessible
- Some documents may not be fully accessible to screen readers
We are working to resolve these issues and provide accessible alternatives where possible.
Feedback
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Heflin Transportation
1401 S Kings Hwy
Texarkana, TX 75501
Phone: +1 870-225-3654
Email: info@heflintransit.biz
We try to respond to accessibility feedback within 2 business days.
Third-Party Content
While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We are not responsible for the accessibility of third-party websites or content.
Continuous Improvement
We are committed to ongoing accessibility improvements. Our approach includes:
- Regular accessibility audits
- Testing with assistive technologies
- Training for content creators and developers
- Incorporating accessibility into our development process
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate regulatory agency. In the United States, you can file a complaint with:
U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
www.ada.gov
Enforcement Procedure
In the event of an accessibility complaint, Heflin Transportation will investigate the matter, take appropriate corrective action, and communicate the resolution to the complainant within a reasonable timeframe.
Review of This Statement
This Accessibility Statement is reviewed annually and updated as needed to reflect our ongoing commitment to accessibility.