Last Updated: January 1, 2026
Introduction
Heflin Transportation ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms or quote request forms
- Communicate with us via email or phone
- Subscribe to our communications
This information may include:
- Name
- Email address
- Phone number
- Company name
- Business address
- Service requirements and project details
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website address
- Device type
Cookies
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
- Respond to your inquiries and provide quotes for our services
- Process and fulfill service requests
- Communicate with you about your shipments and orders
- Send administrative information and updates
- Improve our website and services
- Analyze website usage patterns
- Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and providing services (e.g., hosting, email processing)
- Business Operations: With partners involved in delivering transportation services you've requested
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS)
- Secure server infrastructure
- Access controls for authorized personnel only
- Regular security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
- Contact form data: Up to 3 years for business follow-up
- Client records: Duration of business relationship plus 7 years
- Website analytics: Aggregated and anonymized after 26 months
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data
- Objection: Object to certain processing activities
- Withdrawal of Consent: Withdraw consent at any time
To exercise these rights, please contact us at the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Heflin Transportation
1401 S Kings Hwy
Texarkana, TX 75501
Phone: +1 870-225-3654
Email: info@heflintransit.biz